For teams that need a dependable partner to care for an existing CDA-built or supported digital ecosystem
Cōllective Care
Ongoing maintenance and technical care that keeps a useful digital ecosystem healthier and easier to rely on.
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Extend — Cōllective Care
What it is & who it's for
An ongoing maintenance and technical care engagement for existing CDA-built or supported digital ecosystems. For clients who need reliable ongoing technical support without a dedicated team.
Typical investment
$400–750/mo
Typical timeline
Ongoing
What you get
Monitoring, maintenance, backups, updates, bug fixes, security / infrastructure checks, technical support and agreed minor improvements.
Why it matters
A healthier, more reliable digital ecosystem with less operational burden on the client's internal team.
It is intended for digital ecosystems CDA has built or supported, where we can understand the relevant context and responsibilities. We can discuss the condition of the system before confirming fit.
What counts as a minor improvement?+
That boundary is agreed around the ecosystem, the monthly scope, and the complexity of the request. Larger changes or new capabilities should be treated as separate project decisions.
Does this include emergency support?+
The care model and response expectations should be clarified before starting. We will make the responsibilities, availability, and escalation path visible rather than assume they are unlimited.
Who owns the content and access?+
The client retains its organizational ownership and access responsibilities. CDA supports the agreed technical care, with the access and security arrangements defined as part of the relationship.
How do we explain the monthly cost to a manager?+
Frame it as an ongoing ownership decision: a predictable place for maintenance, support, and agreed improvements that reduces the operational burden of an important digital system.
